Day 1–365 – Warranty Period
Share your invoice, issue description, and product photo/video.
Review & Response (1–2 business days)
Our team will analyze your issue.
You’ll be informed if your product qualifies under warranty.
Return or Replace (Day 3–7)
If a return is needed, we’ll share return instructions.
Once the product is received or verified, we’ll ship a replacement or arrange repair service.
Delivery of Replacement (Day 7–14)
You receive the replacement product or repaired unit.
Most claims are fully resolved within 7–14 working days depending on shipping location.